31-07-2025, 07:27 AM
Logistics and shipping coordination via BPO streamlines supply chain operations by managing order tracking, carrier communication, documentation, and delivery scheduling. BPO cx consultants teams ensure timely, accurate shipments while handling exceptions and customer queries. This reduces delays, enhances customer satisfaction, and cuts operational costs. Outsourcing logistics tasks enables eCommerce and retail businesses to scale efficiently and focus on core growth strategies.